In some fashion or another, robots are increasingly performing jobs once held by humans. It’s happened particularly in manufacturing, but not as much in the service industry. That could be about to change. CCTV’s Mark Niu reports.

The Aloft hotel in Cupertino, California is known for testing Silicon Valley innovation. On its premises for its first night of duty is the world’s first hotel robot butler.

It’s called BOTLR, and it’s equipped with sensors and lasers that help it navigate around objects and people and adjust to different surfaces.

Because it doesn’t have arms, its Wi-Fi system allows it to access the elevator controls and to call a guest when it arrives at their door.

After delivery, guests are encouraged to give feedback and it if it’s positive, expect a celebratory dance.

After  BOTLR’s job is done, there’s no need to give it a tip. You can give it a five-star rating if you’re happy with its service and you can also show appreciation the modern way, by sending a thankful tweet.

World's First Robot Butler: Service Industry Tech Innovations

In some fashion or another, robots are increasingly performing jobs once held by humans. It's happened particularly in manufacturing, but not as much in the service industry. That could be about to change. CCTV's Mark Niu reports.